Shipping policy

Delivery Information

Medichem supplies customers across South Africa through a combination of courier, freight and company-arranged delivery services.

Delivery timelines and transport methods may vary depending on:

  • order size and weight
  • delivery location
  • product type
  • stock availability

Our team will confirm delivery arrangements and estimated lead times once your enquiry or order has been processed.

Typical Delivery Timeframes

  • Cape Town: 1–3 working days
  • Main centres: 2–5 working days
  • Regional areas: 3–7 working days

Collection

Orders may also be collected directly from our Cape Town facility by prior arrangement.

Delivery Support

For urgent requirements, bulk orders or special delivery arrangements, please contact our team directly and we will assist where possible.